Our Privacy Policy
Learn how we handle your personal information and ensure your privacy and data security on our platform.
Last Updated on February, 1, 2026
Privacy Policy – ResponseFlo
Effective Date: February 1st, 2026
ResponseFlo (“we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered business automation platform (“Services”).
By accessing or using ResponseFlo, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
a. Personal Information
Information you voluntarily provide, including:
Name
Email address
Company name
Account credentials
Payment or billing details (processed by third-party providers)
b. Technical Information
Automatically collected data, including:
IP address
Browser type and version
Device type and operating system
Referring URLs
Log files and timestamps
c. Usage Information
Data about how you interact with the platform, including:
Pages viewed
Features used
Time spent on the platform
Interaction logs
d. Customer Data
Any data you upload, submit, or process through ResponseFlo, including content processed by AI features.
2. How We Use Your Information
We use the information collected to:
Provide, operate, and maintain the Services
Create and manage user accounts
Improve performance, features, and user experience
Process payments and manage subscriptions
Communicate with you about updates, support, or service-related matters
Monitor for fraud, abuse, or security issues
Comply with legal obligations
3. AI and Data Processing
ResponseFlo uses artificial intelligence to generate insights and automation outputs.
AI-generated responses are based on input data and patterns, not guarantees.
We do not claim ownership over your Customer Data.
We do not sell Customer Data or use it to train public AI models without permission.
You are responsible for the accuracy, legality, and appropriateness of data you submit.
4. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar technologies to:
Enable core platform functionality
Analyze usage and performance
Improve user experience
You can control cookies through your browser settings. Disabling cookies may affect certain features.
5. Data Sharing and Disclosure
We may share information:
With trusted service providers (e.g., hosting, analytics, payment processors)
To comply with legal obligations or lawful requests
To protect the rights, safety, or security of ResponseFlo, users, or the public
In connection with a merger, acquisition, or sale of assets
We do not sell personal data.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal and usage data only as long as necessary to:
Provide the Services
Comply with legal obligations
Resolve disputes
Enforce agreements
Customer Data may be deleted upon account termination, subject to legal or operational requirements.
8. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent where applicable